
Information to you
Here you can get advice and recommendations on how to make the best choices of software and cloud services and how to purchase them.
Move on to
➡️ Purchasing
➡️ Guidance
Usable links
🔗 Support regarding software and cloud services (only in Swedish)
Purchasing
Contact customer service via ateasoftware@atea.se and we will help you. Please provide the following information so that we can handle your request quickly and securely:
- Which software or cloud service you are interested in
- Organization number
You can make new purchases of software and cloud services in Atea eShop if you have previously purchased cloud services through Atea Cloud Portal. Log in to your account to complete the order. If you do not have an account in eShop, you can apply for one here: Become a customer on Atea eShop. If you cannot find the software or cloud services you want, you can contact customer service via ateasoftware@atea.se and we will help you.
You can extend existing cloud services in My Atea if you have previously purchased cloud services through Atea Cloud Portal. Log in to your account to complete the order. If you cannot find the cloud services you want, you can contact customer service via ateasoftware@atea.se and we will help you.
Guidance
Please create a case in the form for Support regarding software and cloud services or contact customer service via ateasoftware@atea.se if you need advice or price information. Note that we never provide price information over the phone.
Contact customer service via ateasoftware@atea.se and we will help you. Please provide the following information so that we can handle your request quickly and securely:
- Order number
- Possibly case number
- Item name
The licensing rules vary depending on the software or cloud service in question. Contact customer service via ateasoftware@atea.se and we will help you.
Contact customer service via ateasoftware@atea.se and we will help you. Please provide the following information so that we can handle your request quickly and securely:
- Manufacturer
- When the existing agreement expires
- Possibly previous order number
We refer to the respective manufacturer for technical support.
You can find various software and cloud services in Atea eShop. If you cannot find what you are looking for, you can contact customer service via ateasoftware@atea.se and we will help you.
You can find your purchased software licenses in My Atea. If you cannot find what you are looking for, you can contact customer service via ateasoftware@atea.se and we will help you.
Yes, we offer consulting support to inventory those software and cloud services you have installed today. Contact customer service via ateasoftware@atea.se and we will help you.