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Here you can get advice and recommendations on how to make the best product choices and how to order your products most easily.
Whether you are looking for the latest mobile phone, a new laptop bag, or something else, we are here to help.
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Purchasing and Guidance
How do I purchase a product from Atea?
You can purchase your products in Atea eShop. Log in to your account to complete the order. If you do not have an account in eShop, you can apply for one here: Become a customer on Atea eShop. If you cannot find the product you want, you can contact customer service via chat or kundtjanst@atea.se and we will help you.
I need help finding the right product, who can I contact?
You can find products in Atea eShop. If you cannot find what you are looking for, you can contact customer service via chat or kundtjanst@atea.se and we will help you.
How do I see which products are on sales promotion?
You can see which products are currently on promotion in Atea eShop on our campaign page, Current sales promotions.
When do you release new models of various products?
When manufacturers release their products, we upload them to Atea eShop. For further questions, contact customer service via chat or kundtjanst@atea.se and we will help you.
I would like a specification for a product, can you help me with that?
You can find product specifications in Atea eShop. On each product page, the specification is available and can be downloaded as a PDF. If you cannot find the product specification in Atea eShop, you can contact customer service via chat or kundtjanst@atea.se and we will help you.
How do I find the right accessories for my product?
Feel free to try Atea Accessory guide if you are looking for an accessory for your product. If you cannot find what you are looking for, you can contact customer service via chat or kundtjanst@atea.se and we will help you.
Can I extend the service and support time for my computer afterwards?
Contact customer service via chat or kundtjanst@atea.se and we will help you. Please provide the following information so that we can handle your request quickly and securely.
- Computer serial number
- Desired time for extended service and support