
Information for you
Here you will find frequently asked questions and answers about invoices. In our customer portal My Atea, you can get an overview of your invoices, you can get a notification for new or unpaid invoices and keep track of all payments. You can see the status of all invoices and download copies.
Move on to
➡️ General
➡️ Products
➡️ Software and Cloud Services
➡️ Printers with Service Agreement
Usable links
General
Contact Atea using the contact details listed at the top of your invoice (Prepared by, Phone, Email).
You can view and download your invoices by logging into My Atea.
Contact customer service via chat or kundtjanst@atea.se and we will help you.
You can read about our terms of payment under point 4 in Atea's General and Special Term and Conditions.
Products
You can view your invoices by logging into My Atea. If you do not get an answer to your question using My Atea, you can contact customer service via chat or kundtjanst@atea.se and we will help you. Please provide the following information so that we can handle your request quickly and securely:
- Order number
Contact customer service via chat or kundtjanst@atea.se and we will help you. Please provide the following information so that we can handle your request quickly and securely:
- What information is missing or if there is something else wrong
- Order number or
- Invoice number
Contact customer service via chat or kundtjanst@atea.se and we will help you. Please provide the following information so that we can handle your request quickly and securely:
- Now existing invoice address
- New invoice address
- Organization number/customer number
Software and Cloud Services
Contact customer service via ateasoftware@atea.se and we will help you. Please provide the following information so that we can handle your request quickly and securely:
- Now existing invoice address
- New invoice address
- Organization number/customer number
You can view your invoices by logging into My Atea. If you do not get an answer to your question using My Atea, you can contact customer service via ateasoftware@atea.se and we will help you. Please provide the following information so that we can handle your request quickly and securely:
- Order number
Contact customer service via ateasoftware@atea.se and we will help you. Please provide the following information so that we can handle your request quickly and securely:
- What information is missing or if there is something else wrong
- Order number or
- Invoice number
Printers with Service Agreement
You can view your invoices by logging into My Atea. If you do not get an answer to your question using My Atea, you can contact customer service via chat or kundtjanst@atea.se and we will help you. Please provide the following information so that we can handle your request quickly and securely:
- Order number
Contact customer service via chat or kundtjanst@atea.se and we will help you. Please provide the following information so that we can handle your request quickly and securely:
- What information is missing or if there is something else wrong
- Order number or
- Invoice number
Contact customer service via chat or kundtjanst@atea.se and we will help you. Please provide the following information so that we can handle your request quickly and securely:
- Serial number
- Now existing invoice address
- New invoice address
- Organization number/customer number